The client has the obligation to inspect the goods upon delivery of products and / or services if they comply with the agreement. Any complaints about a product delivered by Sunsky-Online must be promptly notified to Sunsky-Online by the Client within 2 months at the latest after delivery by e-mail, or in writing before the order is returned. In consultation between the Client and Sunsky-Online delivery of the missing, repair, replacement or return payment can take place. If the 2-month period is exceeded, the right to complain will lapse. After the expiration of the aforementioned term Sunsky-Online is deemed to have fulfilled its obligations correctly, and it is assumed that the Client has received the goods in good order, subject to proof to the contrary by the Client. If the Client does not wish to purchase a product for whatever reason, the Client has the right to return the product within 14 days after delivery to Sunsky-Online, per post. (also see the return procedure that you receive by email on request!)
REFUND
After you have announced to us that you are returning your purchase, we will refund the full purchase price as soon as possible, within 14 days at the latest.
If the product is returned to us damaged, we can charge to charge.
Have you returned your entire order? Then you will also receive the possibly paid shipping costs for sending the package of Sunsky-Online to you. You will receive the return amount on the account within 14 days after receiving the return.
DEFECTS & WARRANTY
If the product is defective, you can indicate this by sending an email to klantenservice@jevy-webshops.nl . Warranty on the products is 6 months / if the customer is used correctly.
DEFECT:
Article returned and tested:
It is a procedure that all returned items are tested.
When testing a returned item (according to customer defect article) shows that the defect was caused by incorrect / incorrect consumer / customer use, no replacement item will be sent .
The same article will then be returned to the consumer at the expense of the customer, the customer must first pay shipping costs.
Also when the item has been found working, so not defective, the same procedure applies above.
REPLACEMENT ITEM:
It is standard procedure that when an item is defective (when the customer is used correctly) a replacement item is sent den.
Delivery time depends on inventory.
What are the benefits of having direct shipping from China via Sunsky-Online? Sunsky-Online offers you better prices when products will be shipped direct from China to you.